GSO - Sales Operations Analyst (m/f/d)

PTV Logistics is a leading global software company for planning, calculating, and optimizing transport logistics to save time and costs. With more than 40 years of experience and record-breaking algorithms in route planning and tour optimization, the software empowers logistics companies to realize the theoretical savings potential of route planning automation in practice.

For more information, visit https://www.ptvlogistics.com/en.

Your work spans the following areas:

• You design, develop, and continuously improve standardized sales reports and dashboards covering key metrics such as ACV, ARR, NRR, pipeline, bookings, churn, and sales productivity.
• You monitor sales performance, identify underlying drivers and root causes, and translate findings into practical recommendations for sales leadership and other stakeholders.
• You proactively flag performance risks, process inefficiencies, and data quality issues before they impact the business, and drive follow-up actions with stakeholders until sustainable solutions are in place.
• You prepare, validate, and govern sales commission and bonus calculations, ensuring accuracy, transparency, and consistency in close alignment with Finance and HR.
• You partner with Finance on forecasting inputs and models, reconcile relevant revenue metrics, and conduct scenario analyses to support commercial planning and investment decisions.
• You establish consistent KPI definitions across regions and teams, maintain clear data dictionaries and documentation of reporting logic, and support data quality through checks and alerts.
• You deliver ad-hoc analyses and business cases for sales initiatives and strategic projects, and present insights in leadership meetings in a concise, executive-ready way.
• You drive the continuous improvement of sales processes and use automation and AI tools to reduce manual effort and make reporting and analytics more efficient and scalable.
• You collaborate closely with Sales, Customer Success, Professional Services, Finance, HR, RevOps, and IT/Data teams to provide visibility across the Lead-to-Cash process, including customer retention, utilization, revenue, and margins.

• You bring strong analytical and problem-solving skills and hands-on experience building reports and dashboards with business intelligence (BI) tools such as Power BI or similar platforms.
• You have strong Excel skills and enjoy working with large datasets; experience with SQL or comparable query languages is a plus.
• You understand SaaS business models and commercial metrics, including ACV, ARR, NRR, pipeline, bookings, and churn, and have knowledge of CRM systems (ideally Microsoft Dynamics) and commercial business processes.
• You can explain complex analyses clearly to non-technical audiences and translate data into meaningful, actionable business recommendations.
• You are curious and proactive: you investigate problems beyond the initial request, identify opportunities and risks independently, and have the confidence to challenge assumptions with data.
• You take ownership of outcomes, work independently, and combine high attention to detail with pragmatic prioritization and a structured, reliable way of working.
• You have a strong interest in AI-powered tools and automation and a growth mindset when it comes to learning new tools, technologies, and business processes.
• You collaborate effectively with technical teams and commercial stakeholders, and are comfortable working across functions to improve reporting, forecasting, and data quality.
• You are fluent in English; German language skills are a plus.