Your mission
- In order to realize our growth plans, we are looking for a business consultant within the Professional Services team for our office in Warsaw
- Within this department you will be partly responsible for the implementation, consultancy and business support to our customers. You will work closely with internal teams and customers to successfully implement and configure our software solutions
- Responsible for the entire implementation process of PTV Logistics' software products at the customer's site
- Conducting thorough needs analyses and translating customer requirements into concrete software configurations
- Designing and configuring the logistics software applications based on the specific needs of each customer
- Assisting customers in integrating our software into their existing logistics systems
- Provide training and workshops for users to familiarize them with the software functionalities
- Providing technical support during the implementation process and resolving any issues or bottlenecks that may arise
- Collaborate with the development team to gather customer feedback and suggest new functionalities
- Document the implementation processes, configurations and solutions